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Cookies Policy

This Cookies Policy explains how Locowin Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the information they may collect and the choices available to you. This policy should be read together with our Privacy Policy, Terms and Conditions and any other notices that apply to your use of our services.

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What are cookies?

Cookies are small text files that may be placed on your computer, mobile phone, tablet or another internet-connected device when you visit a website. They allow a website to recognise a device and remember information about a visit. Cookies can help websites operate correctly, maintain secure sessions, remember settings and provide information about how visitors use online services.

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Some cookies are set by Locowin Casino. Other cookies may be placed by third-party providers that support website functions, security, analytics, customer support, payment-related processes, identity checks, advertising or other services. These providers may use cookies and similar technologies in accordance with their own privacy notices and policies.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may depend on its purpose, the technology used and the settings applied by the relevant provider.

We may also use technologies that perform similar functions to cookies, including pixels, tags, local storage, software development tools and device-related identifiers. In this policy, the term cookies includes these similar technologies where appropriate.

Why cookies are used

Cookies can make a website easier and safer to use. They may help pages load correctly, remember your language or display preferences, maintain your sign-in session and support the security of account activity. Cookies may also help us identify technical issues, understand how website features are used and improve the services made available to players.

Where permitted, cookies may help us understand how visitors reach the website and whether information or advertising is relevant to their interests. Cookie use does not necessarily identify you directly. However, information collected through cookies may be combined with other information where this is permitted, necessary and explained in our Privacy Policy.

Types of cookies we may use

The cookies used on our website may vary according to the features available, the device and browser you use, your settings, your location and applicable legal requirements. Cookies may generally fall into the following categories:

  • Strictly necessary cookies: These support essential functions such as page navigation, account access, session management, security controls, fraud prevention and the delivery of services you have requested. Some of these cookies cannot be disabled through ordinary preference tools because the website may not operate properly without them.
  • Functional cookies: These remember choices such as language, region, display preferences or other settings. They help provide a more convenient and consistent experience when you return to the website.
  • Performance and analytics cookies: These collect information about how visitors use the website, including pages viewed, features used, approximate visit times, error messages and general navigation patterns. This information may help us monitor performance and improve our website.
  • Security and risk-management cookies: These may help detect unusual activity, protect accounts, prevent misuse and support secure website operation. They may be used together with other technical, verification and monitoring measures.
  • Advertising and measurement cookies: Where used and permitted, these may help measure campaigns, understand how visitors arrive at the website, limit repeated advertising and assess the effectiveness of promotional activity.
  • Third-party service cookies: Providers supporting analytics, customer support, payment processes, identity or security checks, embedded content or other functions may use their own cookies or similar technologies. Their use is governed by the relevant provider's terms and privacy information.

Information that may be collected

Depending on the cookie and its purpose, information may include your device type, browser type, operating system, language preferences, approximate location, referring website, pages visited, links selected, visit dates and times, and interactions with website features. Cookies may also record whether a preference has been accepted, rejected or withdrawn.

Cookie information may be used to maintain a secure session, recognise a returning device, remember settings, investigate technical problems, understand website usage and protect the website against harmful or unauthorised activity. We aim to use information for appropriate purposes and in accordance with applicable privacy requirements.

Third-party technologies, updates and questions

Our website may contain links to other websites, services or platforms. Those third parties may use cookies independently of Locowin Casino. We do not control the cookie practices of websites that we do not operate. You should review the relevant third party's privacy and cookie information before providing information or continuing to use its services.

Third-party tools may change their cookie names, purposes, providers or retention periods. For this reason, a complete list of individual cookies may not remain accurate over time. Where appropriate, information about available cookie categories may be shown through a preference centre or on the relevant website pages.

We may update this Cookies Policy when our website, technology, services or legal obligations change. An updated version will be made available on this page and may include a revised date or other indication of change. You should check this page from time to time so that you remain informed about how cookies are used.

This policy explains cookie use in general terms and does not override an applicable privacy notice, account term, responsible gambling notice or other legal term that applies to your use of Locowin Casino. If there is a difference between this policy and a specific notice shown when you provide information or choose a cookie setting, the more specific notice may apply to that activity.

Privacy questions and requests

If you have questions about this Cookies Policy, want more information about how cookies are used or wish to make a privacy-related request, please use the customer support or privacy contact channel made available on the Locowin Casino website. Do not include passwords, full payment details or other sensitive information unless it is specifically requested through an authorised and secure process.

We may need to verify your identity before responding to certain requests, particularly where a request concerns personal information, account access or security. Providing clear general information about your question can help us understand and respond to your request appropriately.